Shipping & Delivery

Every order is made and packed with care. Most orders are processed by our production partner within 2–3 business days, and shipping typically takes an additional 3–5 business days depending on your location.

We know waiting for new trail gear can feel longer than the hike itself, but we promise it’s worth it. As soon as your order ships, you’ll receive tracking information so you can follow it every step of the way.

The “Trail Tested” Return Policy

We want you to love what you ordered. Our gear is made to inspire more time outside, less stress, and better days on the trail. But hey — sometimes things don’t go as planned.

If your order arrives damaged, defective, or incorrect, we’ll make it right.

Here’s how it works:

• If something arrives damaged or defective, you’ll receive a full refund or replacement
• Please contact us within 30 days of delivery of your purchase
• Items should be unused and in the same condition you received them
• Reach out to us at support@trailtherapyclub.com and we’ll help you out

Ordered the wrong size or color? We totally understand — it happens. While we can’t offer full refunds for ordering mistakes, we’re happy to help with an exchange or offer a discount on a replacement item whenever possible. Just reach out and we’ll do our best to help get you trail-ready.

We’re a small brand built by real people who genuinely care about our customers and community. No corporate runaround. No unnecessary hassle.

Just send us a message and we’ll work through it together.

Because life’s stressful enough — your t-shirt order shouldn’t be.

Policy subject to change, but we’ll always aim to keep things fair and reasonable.